If you bought something from Fashion Nova Returns and want to return it, here is how their return policy works.
Return Time Limit
Fashion Nova allows returns within 30 days from the delivery date of your order. If you send the item after 30 days, the return will usually not be accepted.
Refund Method
Fashion Nova does not usually give money back to your bank or card.
Instead, approved returns are refunded as store credit in the form of a Fashion Nova gift card that you can use for another purchase.
Condition for Returns
To qualify for a return, items must be:
- Unworn and unwashed
- With original tags attached
- In original condition
- Returned within 30 days of delivery
Items That Cannot Be Returned
Some items are non-returnable, including:
- Bodysuits
- Swimwear and lingerie
- Beauty products
- Accessories
- Items marked Final Sale
Processing Time
Once Fashion Nova receives your return package, it usually takes about 5–7 business days to process it. Once approved, we send the store credit (gift card) to your email.
Return Shipping
- U.S. customers can buy a prepaid return label through the return portal.
- Return labels typically cost around $3.99–$7.99 depending on the number of items.
Important Exception
If you received a damaged, defective, or incorrect item, you can contact customer support and may qualify for a refund to your original payment method.
Simple Steps to Return a Fashion Nova Item
- Go to the Fashion Nova Returns Portal.
- Enter your order number and email.
- Select the items you want to return.
- Print the return label and ship the package.
- Wait for approval and receive store credit by email.
